How can we help?

If you are in the US or Canada and it’s been over 10 business days since you placed your order, or if you are overseas and it’s been over 20 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience! A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Fondfolio is not responsible for any fees or tariffs.

If you email us about this as soon as you place your order we will see what we can do. If your order has already shipped it cannot be expedited.

Depending on your location it could take up to 5 business days to deliver your Fondfolio. When we ship your Fondfolio you will receive an email confirmation and a tracking code. We ship from Toronto, Canada and use Canada Post’s Xpresspost Service. If you are within Canada you can expect to receive it within 2-3 […]